Maplerad supports multiple currencies including Nigerian Naira (NGN), US Dollars (USD), Ghanaian Cedi (GHS), Kenyan Shillings (KES), and Cameroonian Francs (XAF).

Yes, you can create multiple wallets, each representing a different currency.

No, you can only have one wallet per currency.

Maplerad is accessible globally, supporting transactions and wallets in NGN, USD, GHS, KES, and XAF.

A cross-border transaction occurs when you use your card in a country where the base currency is not USD or the merchant is not registered in the US.

These charges are taken as a lump sum at the end of the month.

No, they are debited from the business’s wallet

To deposit USD, convert other currencies to fund your USD wallet, or use ACH or FEDWIRE transfers to fund the provided Maplerad account number, which incur a fee. For NGN transactions, fund your NGN wallet via Bank Transfers. To use Bank Transfer, select your NGN wallet, click Fund, choose Bank Transfer, and use the provided Maplerad account numbers. For other currencies, convert from NGN by clicking "Exchange," and the respective wallet will be credited automatically

USD: $10,000 per transaction. NGN: No deposit limit.

There are no fees for funding your NGN wallet via bank transfers to your virtual accounts.

Contact support with your transaction reference via the dashboard or website.

Check for email notifications from Maplerad about maintenance or payment network issues. If unresolved, contact support with your transaction reference through the dashboard or website.

NGN: Use the Bank Transfer method to withdraw from your NGN wallet to any Nigerian bank account. Other Currencies: Withdrawals can be sent via mobile money or bank transfer (restricted to GHS and KES accounts).

You can withdraw money to any bank account in Nigeria, Ghana, Cameroon, and Kenya.

NGN: ₦10 flat fee. GHS: 1% fee (minimum 6GHS). KES: 1% fee (minimum 150KES). XAF: 2.5% fee. Note: Minimum fees are charged when the percentage fee is lower than the specified minimum fee value.

NGN: ₦100 to ₦1,000,000 per transaction. USD: $1 to $1,000 per transaction. GHS: 1GHS to 3,000GHS per transaction. KES: 20KES to 50,000KES per transaction. XAF: 200XAF to 2,000,000XAF per transaction.

Contact support with transaction details.

A virtual card is a digital card that can be used for online transactions.

Click the card icon on the dashboard, select 'Create card,' choose your card scheme, and follow the process.

Maplerad offers Visa and Mastercard virtual cards.

Virtual cards are issued in USD.

No, virtual card funding is only available from your USD wallet.

Yes, there is a one-time fee of $2 per card.

Tap the Card tab on the dashboard, select the virtual card, and click 'View Details.'

No, there are no maintenance fees.

Yes, $10,000 monthly on Visa cards and up to $100,000 daily on MasterCard.

There is no limit to the number of cards you can create.

Virtual cards can be used on international platforms accepting USA Mastercard or Visa prepaid cards, excluding crypto-trading, betting, adult content sites, or money transfer platforms like PayPal and WorldRemit.

Ensure it is not a prohibited payment or website. For further assistance, contact support.

Contact support via the dashboard using the 'report transaction' button or through the website.

Contact support via the profile page on your dashboard or website for assistance.

Currently, you can only change your phone number.

Yes, it can.

No, we do not charge for our API services.

We send a webhook notification.

No, this feature is not available.

Yes, KYC is required for each customer before issuing cards.